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We review messages for relevance to this site. If you requested a reply, we respond by email. If your message is a correction, we may update the relevant page and keep your note for context. For details about retention and your rights, refer to our Privacy page.
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If your question is about definitions or common features, the Resources section may answer it quickly. It includes plain-language explainers for accounts, privacy settings, and comparing platform features.
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Use this form to send a message to Canada Web Insights. We collect only what we need to respond: your name, email address, and message. If you include a phone number, we will use it only if you explicitly ask for a call back. We do not accept account credentials, documents containing sensitive personal data, or requests that require access to your third-party platform accounts.
If you are requesting a correction, please include the page you were reading and a short description of what seems inaccurate. If you are reporting a usability issue, it helps to describe how you navigated to the problem and what you expected to happen. This approach makes it easier to reproduce and fix issues across browsers and devices.
Quick checklist for helpful messages
- Include the page path (example: /trends/) or copy the section heading you are referring to.
- For accessibility notes, mention keyboard steps and whether you use a screen reader.
- Do not include passwords, verification codes, or government ID numbers.
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Privacy and data requests
If your message is about data deletion, consent preferences, or how we handle analytics cookies, you can use the form topic “Privacy or data request” or email our privacy address. We will ask for minimal information needed to confirm the request and respond.
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For questions about permitted use of site content, intellectual property, or acceptable use, refer to our Terms. If your request relates to licensing or reuse, describe your intended use case and we will respond with next steps.
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